The Print Shop Collection:
This inaugural collection will feature our best-selling Library Stamp design, two Little Women designs, and a select few never-before-seen original designs. These adult tees will be available in unisex and women's styles in a variety of colors. And if all goes well, we hope to roll out more designs throughout the year.
The Print Shop: FAQs
How do you pick the designs for The Print Shop?
We tried to pick a mix of popular styles, along with a big helping of totally new
designs. Our hope is that we can continue to grow this collection with prints of all types. We'd love your suggestions!
How is this Print Shop collection different from your other shirts?
Most of our shirts are screenprinted in bulk and stored in a warehouse, ready to ship. These shirts are printed by a 3rd party vendor who will make your shirt to order and ship directly to you. This will help us bring in new styles and colors that we want to offer but can't make in bulk.
What is direct-to-garment printing technique?
Direct-to-garment, or DTG printing, is a method that sprays ink onto garments and is similar to printing on paper. DTG printing technique is an excellent option for those who want to add complex, multi-color designs on t-shirts, hoodies, tote bags, and other similar fabric items.
DTG-printed designs soak into the clothing fibers, that way the prints:
- Don’t sit on top of the fabric
- Remain uncracked over time
- Aren’t stiff and feel comfortable for the wearer
ORDERING & SHIPPING
Order Cancellations and Address Changes:
We cannot make any cancellations or address changes to Print Shop orders for any reason.
Most Print Shop orders will be processed within 2 to 5 business days in addition to the shipping time for the delivery method selected.
Our Print Shop orders and in-stock orders will ship in different packaging from multiple fulfillment centers.
The Print Shop is only available to ship to the US.
Allow up to 12 business days from the ship date.
We only offer standard shipping. Expedited options are not available for Print Shop items.
Exchanges and Returns:
Since our products are custom printed, you may experience slight variances in size and color between orders. Exchanges are subject to availability.
Can I use a discount code for Print Shop products?
Print Shop products are not eligible for discount codes or promotions.
Email our CS team at: email@example.com
For damaged items, please provide a picture of the entire shirt including the design and a second picture with a close-up of the damaged area with the design in view.
If you receive an incorrect item, please provide a picture of the item you received and a second picture of your packing slip.
Please note: Replacements for damaged or incorrect items are subject to availability.
CLEANING & CARE
Printed apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Use non-chlorine bleach only when necessary. Don't use any fabric softeners or dry-clean the items.
To avoid fading and cracking of the print and shrinking the garment, tumble-dry on a low cycle or hang-dry.
Why does my shirt have a vinegar smell?
When unpacking a new shirt or hoodie with a direct-to-garment (DTG) print, you might notice a vinegar-like smell or an off-white residue. Don't worry, that's not unusual - it's from a fixation agent applied during the printing process and it's not permanent.
Fixation agent (sometimes known as pre-treatment) is used for all DTG prints across the industry. It helps the ink bond with the fabric, and without it, the ink would flake off the garment.
The solution is simply to wash the garment! Neither the residue nor the smell is permanent and both should go away after one wash.